FAQs

You Have Questions?

You’re welcome to return any order within 10 days of receiving the product for a full refund as long as the product is unopened and unused. For shift knobs that means the cap cannot be positioned on the top of the shifter. If for some reason, you would like to return your TrailMade shifter, do not place a cap on top of the magnet. This will void the return. If you have mounted a cap on top of the shifter and the product is used upon return, a 50% refund will be issued. For all other products returned as an unopened product we will issue a 100% refund. Any order past 10 days will require a 20% restocking fee.

We offer a 1-year manufacturer warranty on all TrailMade branded products. That means, that if at any time your TrailMade product has a manufacturer defect, you’re welcome to return the product for a full 100% refund or a free replacement of the same value. We stand behind our manufacturing and want you to be 100% happy with your TrailMade shifter and any/all other TrailMade branded products. For stickers, decals, and patches, we do not have a warranty. All sales are final on stickers decals, and patches.

We will process your order within one business day. After processing the order, your shipment may take 3-7 business days to arrive depending on the shipping method you select in checkout. Please add one day on top of the quoted shipping time to account for processing the order. If your order does not arrive within the quoted window, please contact us using the “order lookup” link on this page and we’ll look into your order.

Our billet line of TrailMade products are all manufactured and sourced in the USA, however, not all TrailMade Products are made in the USA. We offer some 3D-printed parts and Injection molded parts in addition to the TrailMade billet line. Those products are not manufactured in the USA. All stickers, and decals are manufactured in the USA. Patches are not manufactured in the USA.

Yes. We do offer an influencer marketing program. If you are an influencer, feel free to reach out at any time. We would love to connect with you and your audience. Please find our influencer application form and fill out all the applicable details relevant to your platform and audience.

Yes. We offer an aggressive affiliate marketing program for all influencers, bloggers, vloggers, and even podcasters. If you’re interested in learning more about our affiliate marketing cookie windows and/or commission rates, please see our affiliate marketing partner application form.

Thanks for Stopping By

We’re Excited to Start Working With You!